Payment Policy

This Payment Policy explains how payments are processed for purchases made through Box Hobby at boxhobby.shop.

1. Accepted Payment Methods

The payment methods available to you will be displayed during the checkout process.

Depending on availability, we may accept:

  • Visa

  • Mastercard

  • American Express

  • PayPal

  • Apple Pay

  • Google Pay

  • Shop Pay

  • Other payment methods displayed at checkout

Available payment methods may vary depending on your location, device, order, and payment provider.

2. Payment Processing

Payments are processed through secure third-party payment providers.

The payment information required to complete your purchase may be transmitted directly to the applicable payment provider and processed according to its terms and privacy policy.

Where payment information is processed directly by a third-party provider, we generally do not store complete credit card or banking information on our own systems.

3. When Payment Is Due

Payment is generally due when you place your order unless another payment arrangement is specifically offered at checkout.

Orders are normally processed only after payment has been successfully authorized or confirmed.

4. Currency

Unless otherwise stated, prices on our website are displayed in U.S. dollars (USD).

Any applicable taxes or additional charges will be displayed during checkout where required.

5. Declined or Failed Payments

If your payment is declined or cannot be successfully completed, your order may not be processed.

You may try another available payment method or contact your bank or payment provider for assistance.

Box Hobby is not responsible for payment declines caused by a customer's bank, card issuer, payment provider, or other third party.

6. Order Confirmation

After successfully completing your purchase, you will generally receive an order confirmation by email.

If you do not receive an order confirmation, please check your spam or junk email folder first.

If you still cannot locate the confirmation, contact our customer service team.

7. Refunds

Approved refunds are generally issued to the original payment method used for the purchase.

Refunds are normally processed within 5–10 business days after approval.

The time required for the refunded amount to appear in your account may vary depending on your bank or payment provider.

For more information, please review our Return and Refund Policy.

8. Payment Security

We use reasonable security measures to help protect payment-related information and transactions.

For fraud prevention and security purposes, we may review, delay, or cancel an order when there are reasonable indications of unauthorized or fraudulent payment activity, subject to applicable law.

9. Contact Us

If you have questions about payments, billing, or your order, please contact us:

Box Hobby
82 Atilla Rd
Arroyo Hondo, New Mexico 87513
United States

Email: support@boxhobby.shop
Phone: +1 347 824 5640