Datenschutzerklärung

At Box Hobby, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit boxhobby.shop, place an order, or contact us.

1. Information We Collect

Depending on how you use our website, we may collect the following information:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Order and transaction information

  • Payment information required to process your purchase

  • IP address

  • Browser and device information

  • Website usage information

  • Information you provide when contacting us by email or through our website

2. How We Use Your Information

We may use your personal information to:

  • Process and fulfill your orders.

  • Process payments.

  • Ship purchased products.

  • Manage returns, refunds, and exchanges.

  • Respond to customer service requests.

  • Communicate with you about your orders.

  • Maintain and improve our website and services.

  • Detect and prevent fraud, abuse, and unauthorized activity.

  • Maintain the security of our website and systems.

  • Comply with applicable legal and regulatory requirements.

  • Send marketing communications where permitted by law or where you have provided the appropriate consent.

3. Payment Information

Payments may be processed through third-party payment providers.

When you make a payment, the payment provider may collect and process the information necessary to complete the transaction according to its own privacy policy.

Where payment information is processed directly by a third-party payment provider, we generally do not store complete credit card or banking information on our own systems.

4. Sharing of Information

We do not sell or rent your personal information.

We may share information with trusted service providers when necessary to operate our business and provide our services, including:

  • Payment processors

  • Shipping and delivery providers

  • Hosting and technology providers

  • E-commerce service providers

  • Customer service providers

  • Analytics and marketing service providers, where legally permitted

These providers receive only the information reasonably necessary to perform their services.

We may also disclose information when required by law, legal process, or governmental authority, or when reasonably necessary to protect our rights, property, security, or customers.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may be used to:

  • Keep the website functioning properly.

  • Remember shopping cart and session information.

  • Remember user preferences.

  • Understand how visitors use our website.

  • Improve website performance and services.

  • Support advertising or marketing activities where applicable.

Where required by applicable law, certain cookies will only be used after obtaining your consent.

6. Data Security

We use reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide our services, resolve disputes, maintain business records, and comply with applicable legal obligations.

When information is no longer required, we may delete or securely dispose of it, subject to applicable legal requirements.

8. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:

  • Request access to personal information we hold about you.

  • Request correction of inaccurate information.

  • Request deletion of certain personal information.

  • Request restriction of certain processing.

  • Object to certain uses of your personal information.

  • Request a copy of your personal information where applicable.

  • Withdraw consent where processing is based on consent.

  • Opt out of certain marketing communications.

To exercise an applicable privacy right, please contact us using the information below.

9. Marketing Communications

If you receive promotional emails from us, you may unsubscribe at any time by using the unsubscribe option included in the communication or by contacting us.

We will process opt-out requests in accordance with applicable law.

10. Children's Privacy

Our website is not intended for children who are not legally permitted to make purchases or provide personal information without appropriate authorization.

We do not knowingly collect personal information from children in violation of applicable law.

11. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or business practices.

The updated version will be posted on our website with a revised "Last Updated" date.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise an applicable privacy right, please contact us:

Box Hobby
82 Atilla Rd
Arroyo Hondo, New Mexico 87513
United States

Email: support@boxhobby.shop
Phone: +1 347 824 5640